Privacy Policy for Videk
Last Updated: March 12, 2026
1. Introduction
Welcome to Videk ("we," "our," or "us"). We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Videk application (the "App").
By using the App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information when you use the App.
Subscription and Purchase Information
Subscriptions and in-app purchases within Videk are processed through Apple's App Store.
We use RevenueCat, a third-party service, to manage subscription status and access to premium features. RevenueCat processes certain technical information necessary to validate purchases and manage subscriptions.
RevenueCat may receive information such as:
- Anonymous app user identifiers
- App Store purchase receipts
- Subscription status and transaction information
- Device identifiers necessary to verify purchases
We do not collect or store payment card information or billing credentials. All payment processing is handled directly by Apple.
Usage Data
We may collect information about how you interact with the App, including:
- App features used
- Preferences and settings
Device Information
We may collect certain information about the device used to access the App, such as:
- Device model
- Operating system version
- App version
- Device identifiers
- Language and regional settings
Analytics Data
We use Firebase (Google) for analytics and performance monitoring. Firebase may collect information such as:
- Device identifiers
- App usage statistics
- Crash reports
- Diagnostic information
This information helps us understand how the App is used and improve performance and user experience.
Log Data
When you use the App, our systems may automatically collect certain information including:
- IP address
- Access times
- App interactions
- Diagnostic and error information
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Videk app
- Manage subscriptions and premium access
- Improve app functionality and performance
- Analyze usage patterns and trends
- Fix bugs and technical issues
- Respond to support requests
- Ensure security and prevent misuse
4. Sharing of Information
We do not sell your personal information.
We may share information in the following situations:
Service Providers
We may share certain information with trusted third-party service providers that help operate the App, including:
- Apple App Store – payment processing and subscription management
- RevenueCat – subscription infrastructure and purchase validation
- Firebase (Google) – analytics and crash reporting
These providers process data only as necessary to provide their services.
Legal Requirements
We may disclose information if required to:
- Comply with applicable laws or legal processes
- Respond to lawful requests by public authorities
- Protect the safety, rights, or property of Videk, our users, or others
5. Data Security
We implement appropriate technical and organizational safeguards designed to protect information collected through the App.
However, no electronic storage or internet transmission method is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain information only for as long as necessary to:
- Provide and maintain the App
- Manage subscriptions
- Improve the service
- Comply with legal obligations
- Resolve disputes and enforce agreements
When information is no longer required, we take reasonable steps to delete or anonymize it.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including the right to:
- Access the information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict certain data processing
- Request data portability where applicable
To exercise these rights, please contact us using the information below.
8. Children's Privacy
Videk is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information from a child under 13 has been collected, we will take steps to delete such information promptly.
9. Third-Party Services
The App relies on third-party services that may collect information in accordance with their own privacy policies. These include:
- Apple App Store
- RevenueCat
- Firebase (Google)
We encourage you to review the privacy policies of these services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of this policy.
Continued use of the App after changes indicates acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us via our support page or email us directly:
Email: devart.solutions@gmail.com
Application: Videk